Reserve a time to visit The Tiny Library booth #1157 and meet our team
Interact
Intuitive self-service kiosks
Combine your self-check, OPAC and all your amazing resources into a powerful self-service kiosk. Interact is hardware agnostic allowing you to choose the hardware that best suits your budget and available footprint both inside and outside your library.
How Interact works
Interact is a one-stop self-service station for your customers. Browse events, reserve a room, make an appointment, explore services and get information instantly with no staff assistance required.
Interact empowers customers
Check out items quickly and easily
Access the entire library from an intuitive kiosk
Browse and learn all the services the library has to offer
Interact helps staff
Save time by allowing customers to help themselves
Display important information and market library resources
Increase usage of library resources
Key features
Self check
Customers can check in, check out and renew items without staff assistance using an intuitive and sleek interface.
Browse the catalog
Use Interact to find item details, availability and place holds on both physical and digital items.
Customer accounts
Customers may login to see and manage their holds, checkouts, pay fines, view account details and more.
Digital signage
Use with Broadcast to turn the kiosk into a beautiful digital sign and marketing opportunity when not in use.
New account sign up
Allow customers to create a new account with control over the card type, permissions and expiration dates.
One stop shop
Promote and manage room reservations, events and appointments.
“With a brand new facility, we had a lot of new technology and Library offerings that we needed help managing. Communico fitted all of our needs, from room bookings to media broadcasting to a library app.
Their streamlined onboarding and customer service were truly outstanding. With fast response time to customizing invoicing to work with our needs, we highly recommend this software.”
Mckenzie Barnes
Marketing & Communications Coordinator, Bracebridge Library
FAQ's
What services does Interact support?
Interact supports a range of functions including self-checkout, paying fines or fees, updating account information, placing holds, and signing up for or renewing library cards, registering for events, reserving a room, making an appointment, custom surveys and more!
What ILS systems is Interact compatible with?
Interact currently integrates via API with Koha, Symphony, Horizon, Sierra, Polaris, Millenium and Evergreen.
Can Interact match our library’s branding?
Absolutely. Interact is fully customizable and can be branded with your library’s colors, logo and messaging to create a seamless customer experience.
Does Interact support multiple languages?
Yes. Interact offers multilingual support to ensure accessibility for all your customers.
What kind of hardware is required for Interact?
Interact is hardware agnostic and can be used on various self-service kiosks, tablets or touchscreens, depending on your library’s needs, budget and setup.
Is Interact RFID compatible?
Yes, Interact is fully RFID compatible.
What operating systems are compatible with Interact?
Interact is compatible with Android and Windows devices.
Can we place kiosks outside the branch?
Absolutely! Interact kiosks can be placed anywhere – shopping centers, transport hubs, city and town halls and even your local DMV to expand your reach and engagement with your community.
Download the full product spec sheet
Request a demo
During your demo, we’ll take time to understand your current challenges, then walk you through how Communico can help boost usage, streamline operations and make life easier for your staff.
