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Engage module specification

Engage is Communico’s multi platform patron app, custom built and designed collaboratively with you, letting patrons take your library with them, wherever they go.

There is no additional cost for branding the app with your library’s identity. Colors, logos and button styles can all be set in a custom theme.

Patron features

Discover your catalog
Connect to your ILS through APIs, SIP2, and Z39.50, allowing patrons to search the library catalog and check availability in real time.

Mobile First, Reader First
Eliminate silos by allowing patrons to place holds, check out, renew, and consume digital content - all within the library’s app. 

Events and room booking 
Communico’s event management and room booking modules, Attend and Reserve, are both seamlessly integrated within Engage, so patrons can easily discover and register for events, and book meeting rooms and assets.

Branch information 
All of your branch information, including locations and opening hours, is pulled centrally from Communico’s data repositories, so these dynamically update in real time as any changes are made.

List integration 
Patrons can link their Goodreads accounts to the Engage app, allowing them to share lists across the platforms.

Amazon Alexa integration 
This is also included within engage, allowing patrons to add your library’s skill to their Echo devices, making it even easier for them to engage, connect and grow their usage of the library.

Staff features

Multi platform app
Engage is multi platform so just a single version of the app is required for Apple iOS and Android.

  • Just one version of the app content to manage
  • Library branded app gives a consistent experience for patrons
  • When updated, all data created and held within the Communico control panel is updated in the app
  • Recommended reads and custom ILS record sets can be created and displayed in the app, for one-click access to the catalog
  • Any pages or contact forms created within the control panel can be embedded within the app
  • Engage supports both Push notifications and multiple library cards, enabling easy management of family accounts

Supported ILS
ILS Engage integrates with the library ILS allowing patrons to access your library’s catalog on the go.

  • Polaris
  • III Sierra
  • SirsiDynix
  • Others via SIP 2